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Maintenance

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Introduction to Maintenance and Work Orders

Last Updated: September 1, 2026

AssetIQ maintenance and work orders help organisations plan, assign, track and complete maintenance activities for their assets. A work order provides a structured record of the maintenance activity, responsible person, relevant dates, progress and outcome. What is maintenance management? Maintenance management is the process of planning and recording the work required to keep assets safe,...

Create a Work Order

Last Updated: September 1, 2026

Create a work order in AssetIQ when maintenance, servicing or repair work needs to be planned, assigned and tracked against an asset. A successfully created work order receives a unique identifier and an initial status based on your organisation’s approved workflow. Before you begin Make sure that: Important: Search for existing work orders before creating...

Understand Work-Order Statuses

Last Updated: September 1, 2026

AssetIQ work-order statuses show the current stage of a maintenance activity. They help users understand whether work is planned, underway, waiting for action or completed. The current status may also control which actions are available and who can perform them. Why work-order statuses matter Keeping the status current helps your organisation: A work-order status should...

Review the Next Maintenance Date

Last Updated: September 1, 2026

The AssetIQ next maintenance date helps users understand when an asset is expected to require its next scheduled maintenance activity. After a qualifying work order is completed, AssetIQ calculates or updates the next maintenance date using the approved maintenance rule and configured interval. Why the next maintenance date matters Reviewing the next maintenance date helps...

Update and Complete a Work Order

Last Updated: September 1, 2026

Update a work order in AssetIQ as maintenance progresses, then complete it after the required work has been performed and the outcome has been recorded. Keeping work orders current helps users understand what work is planned, underway or completed and maintains an accurate maintenance history for the asset. Before you begin Make sure that: Important:...