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Getting Started

6
  • Welcome to AssetIQ
  • Sign in to AssetIQ
  • Reset your AssetIQ password
  • Understand the Dashboard
  • Change Your Language in AssetIQ
  • Navigate AssetIQ and Use the Sidebar

Asset Management

8
  • Add Your First Asset
  • Edit an Asset
  • Find and Filter Assets
  • Assign an Asset
  • Import Assets
  • Export Asset Data
  • Generate Asset QR Codes
  • Scan an Asset QR Code

Maintenance

5
  • Introduction to Maintenance and Work Orders
  • Create a Work Order
  • Understand Work-Order Statuses
  • Review the Next Maintenance Date
  • Update and Complete a Work Order

Inspections

8
  • Introduction to Asset Inspections
  • Understand Inspection Types and Checklists
  • Create and Assign an Asset Inspection
  • Conduct and Submit an Asset Inspection
  • Record Inspection Findings and Defects
  • Review and Approve Inspection Results
  • View and Export Inspection Results
  • Create Follow-up Actions or Work Orders

Asset Audits

6
  • Introduction to Asset Audits
  • Understand Asset Audit Types
  • Create and Assign an Asset Audit
  • Conduct and Submit an Asset Audit
  • Review Audit Discrepancies
  • Export Asset Audit Results

Rental Management

12
  • Introduction to Rental Management
  • Understand the Rental Job Lifecycle and Statuses
  • Create a Rental Job
  • Add and Allocate Assets to a Rental Job
  • Check Asset Availability and Resolve Conflicts
  • Dispatch Assets and Start a Rental
  • Extend or Update an Active Rental
  • Return Assets and Record Their Condition
  • Close a Rental Job
  • View and Export Rental History
  • Manage Overdue Rentals and Outstanding Assets
  • Manage Rental Damage and Missing Items

Scheduling & Resources

8
  • Introduction to Scheduling and Resources
  • Understand the Scheduling Calendar
  • Find and Filter Scheduled Activities
  • Schedule Assets and Resources
  • Reschedule or Update an Activity
  • Identify and Resolve Scheduling Conflicts
  • Manage Resource Availability and Unavailability
  • View Asset and Resource Schedules

Reports & Analytics

8
  • Introduction to Reports and Analytics
  • Understand Dashboards and Key Metrics
  • Filter and Analyze Report Data
  • View Asset Management Reports
  • View Maintenance and Inspection Reports
  • View Rental and Utilization Reports
  • Export Report Data
  • Troubleshoot Report and Dashboard Data

Administration

2
  • Set Up Master Data
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  • Introduction to Reports and Analytics

Introduction to Reports and Analytics

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Overview #

AssetIQ Reports and Analytics helps authorized users review asset information, monitor operational activity and identify records requiring attention.

Depending on the functions enabled for your organization, dashboards and reports may provide information about:

  • Assets
  • Locations
  • Asset categories
  • Maintenance
  • Work orders
  • Inspections
  • Audits
  • Rentals
  • Resource utilization
  • Data quality
  • Other configured operational areas

The reports and metrics available depend on your AssetIQ version, configuration, permissions and recorded data.

Why use Reports and Analytics? #

Reports and analytics can help your organization:

  • Understand the asset portfolio
  • Monitor asset status and location
  • Review maintenance activity
  • Identify overdue work
  • Analyze inspection results
  • Review rental activity
  • Understand asset utilization
  • Identify data-quality issues
  • Monitor trends
  • Support operational planning
  • Prepare management information
  • Support internal controls and compliance

Reports are only as reliable as the underlying AssetIQ records.

Important: Review the filters, date range, definitions and data quality before using a report to make an operational, financial or compliance decision.

Dashboard, report and export #

These terms serve different purposes.

ItemPrimary purposeExample
DashboardProvide a visual summary of current or recent informationNumber of active assets and overdue maintenance activities
ReportPresent detailed records or analyzed informationCompleted inspections by location
ExportDownload report or list data for authorized external useSpreadsheet containing filtered rental history
Asset recordProvide the current detailed source informationIndividual asset’s status, location and history

A dashboard may summarize information that can be explored through a detailed report.

An export is a point-in-time copy and does not update automatically when AssetIQ data changes.

How reporting works #

A typical reporting process includes:

  1. Select the dashboard or report
  2. Confirm its purpose and definitions
  3. Select the date range
  4. Apply relevant filters
  5. Review summary metrics
  6. Open or drill into supporting records
  7. Verify unexpected results
  8. Export information where required
  9. Retain or share it securely

Do not rely solely on a summary number when detailed records are required.

Open Reports and Analytics #

  1. Sign in to AssetIQ.
  2. From the sidebar, open Reports, Analytics, Dashboards or the corresponding module.
  3. Review the available report categories.
  4. Select the required dashboard or report.
  5. Confirm the default date range and filters.

The exact menu names and report options depend on your organisation’s AssetIQ configuration.

Reports available to you #

Your access may depend on:

  • Assigned role
  • Organization
  • Business unit
  • Location
  • Module permissions
  • Asset access
  • Report permissions
  • Subscription or configuration

If an expected report is unavailable, contact your AssetIQ administrator.

Do not assume that another user sees the same reports or data scope.

Common report areas #

Depending on available functionality, report areas may include the following.

Asset Management #

Asset-related reports may help users review:

  • Total assets
  • Assets by category
  • Assets by status
  • Assets by location
  • Assets by business unit
  • Assigned assets
  • Unassigned assets
  • Asset age
  • Asset value
  • Missing information
  • Other configured asset information

Maintenance #

Maintenance reports may show:

  • Scheduled maintenance
  • Overdue maintenance
  • Open work orders
  • Completed work
  • Maintenance by asset
  • Maintenance by location
  • Work-order status
  • Maintenance duration
  • Maintenance history
  • Other configured measures

Inspections #

Inspection reports may include:

  • Planned inspections
  • Completed inspections
  • Overdue inspections
  • Passed and failed results
  • Findings by severity
  • Open findings
  • Inspection history
  • Results by asset or location
  • Other configured information

Asset Audits #

Audit reports may include:

  • Audits by status
  • Assets verified
  • Audit discrepancies
  • Missing assets
  • Results by location
  • Completed audits
  • Outstanding audit actions
  • Other configured audit information

Rentals #

Rental reports may show:

  • Active rentals
  • Overdue rentals
  • Completed rentals
  • Assets currently rented
  • Rental duration
  • Extensions
  • Asset utilization
  • Return damage
  • Missing items
  • Other configured rental data

Scheduling and Resources #

Scheduling reports may help review:

  • Scheduled activities
  • Resource availability
  • Resource unavailability
  • Conflicts
  • Resource workload
  • Future commitments
  • Other configured planning information

Only include report categories that exist in the current AssetIQ interface.

Understand key metrics #

A metric is a calculated value that summarises data.

Examples may include:

  • Total assets
  • Active assets
  • Overdue maintenance
  • Open work orders
  • Failed inspections
  • Active rentals
  • Overdue rentals
  • Asset utilization percentage
  • Average maintenance duration

Before interpreting a metric, understand:

  • What records it includes
  • What records it excludes
  • Which status values are counted
  • Which date field is used
  • Whether filters are active
  • When the data was refreshed
  • Whether cancelled or archived records are included

See Understand Dashboards and Key Metrics.

Count versus value #

Reports may display different measurement types.

MeasurementWhat it represents
CountNumber of records
PercentageProportion of records meeting a condition
DurationTime between defined events
Financial valueRecorded monetary amount
UsageOperating hours, distance or another measure
RateFrequency or ratio over a defined period

Confirm the unit before interpreting the result.

For example, 42 might represent assets, work orders, operating hours or a financial value depending on the report.

Date ranges #

A report may use:

  • Current date
  • Today
  • This week
  • This month
  • This quarter
  • This year
  • Last 30 days
  • Custom range
  • Another configured period

Confirm which date field controls the report.

For example, a maintenance report might use:

  • Planned start date
  • Due date
  • Completion date
  • Created date

Different date fields can produce different results for the same period.

Planned, revised and actual dates #

AssetIQ records may include several dates.

Date typeMeaning
Planned dateOriginal expected date
Revised dateApproved updated expectation
Actual dateWhen the event occurred
Completion dateWhen the record or process was completed
Created dateWhen the record was entered

Select and interpret the appropriate date basis for the reporting purpose.

Do not compare reports using different date definitions without noting the difference.

Report filters #

Filters may include:

  • Date range
  • Asset
  • Asset category
  • Asset status
  • Location
  • Business unit
  • Activity type
  • Work-order status
  • Inspection result
  • Rental status
  • Responsible user
  • Priority
  • Another configured field

Active filters affect both summary metrics and detailed results.

See Filter and Analyze Report Data.

Default filters #

A report may open with predefined filters such as:

  • Current month
  • Active records only
  • User’s business unit
  • Current location
  • Excluding cancelled records

Review the selected filters every time you open a report.

Do not assume the default view contains the complete dataset.

Drill down into report data #

Where drill-down is available:

  1. Select a metric, chart segment or report row.
  2. Review the supporting records.
  3. Confirm the applied filters.
  4. Open an individual record if necessary.
  5. Return to the report without losing the context where possible.

Drill-down helps explain what contributes to a summary value.

Charts and tables #

Reports may use:

  • Summary cards
  • Bar charts
  • Line charts
  • Pie or donut charts
  • Tables
  • Trend indicators
  • Status distributions
  • Another visual format

Charts communicate patterns, while tables usually provide more detailed information.

Do not estimate an exact value from a chart when a detailed table or export is available.

Status definitions #

A report may group records by statuses such as:

  • Draft
  • Pending
  • Scheduled
  • Active
  • In Progress
  • Overdue
  • Completed
  • Cancelled
  • Archived

Status meanings depend on the module.

For example, an Active rental and an Active asset lifecycle status represent different concepts.

Review the report definition and underlying records.

Overdue metrics #

A record may be considered overdue when:

  • Its due date has passed
  • Its expected return date has passed
  • It is not in a completed or cancelled status
  • It meets another configured condition

An overdue metric depends on accurate due dates and statuses.

If the count seems incorrect, review:

  • Missing completion records
  • Unrecorded extensions
  • Incorrect due dates
  • Cancelled records
  • Time-zone effects
  • Report filters

Asset utilization #

Where utilization reporting is available, confirm how it is calculated.

Possible methods include:

  • Rented days divided by available days
  • Scheduled time divided by reporting-period time
  • Operating hours divided by available hours
  • Active-use days divided by calendar days
  • Another configured calculation

A utilization percentage is not meaningful without its definition and reporting period.

Data freshness #

Report data may update:

  • Immediately
  • After the underlying record is saved
  • When the page is refreshed
  • At scheduled intervals
  • After a data-processing job
  • According to another configured process

Check for a Last Updated or refresh timestamp where available.

If recent activity is missing:

  1. Confirm the source record was saved.
  2. Refresh the report.
  3. Review active filters.
  4. Check the report’s update timing.
  5. Contact the AssetIQ administrator if necessary.

Data quality #

Reporting problems often originate in the source data.

Common data-quality issues include:

  • Missing asset categories
  • Incorrect locations
  • Incomplete statuses
  • Missing due dates
  • Unrecorded returns
  • Work orders not closed
  • Duplicate assets
  • Inconsistent master data
  • Missing meter readings
  • Incorrect date values

Correct authorized information in the underlying record rather than editing only an exported report.

Current information versus historical reporting #

AssetIQ may report:

  • Current state
  • Historical activity
  • Events during a period
  • Point-in-time snapshots
  • Another configured basis

For example:

  • “Assets currently at Melbourne” is a current-state report.
  • “Assets rented to Melbourne during August” is a historical-activity report.

These reports answer different questions.

Export report data #

Where export is available, you may be able to download:

  • Displayed report data
  • Filtered records
  • Detailed rows
  • Summary information
  • Another available scope

Before exporting:

  • Confirm the report
  • Check filters
  • Review the record count
  • Confirm the date basis
  • Verify sensitive information
  • Confirm export permission

See Export Report Data.

Protect report information #

Reports and exports may contain:

  • Asset locations
  • User names
  • Customer or project information
  • Operational schedules
  • Damage and safety findings
  • Maintenance information
  • Financial values
  • Other sensitive data

Follow your organization’s:

  • Access-control requirements
  • Data-classification policy
  • Export restrictions
  • Sharing requirements
  • Retention policy
  • Privacy obligations

An exported file is no longer protected by AssetIQ’s role-based access controls.

Verify important results #

Before using a report for a significant decision:

  1. Confirm the report definition.
  2. Check the date range.
  3. Review active filters.
  4. Confirm the data-refresh time.
  5. Drill into supporting records.
  6. Verify a sample of source records.
  7. Investigate unexpected values.
  8. Document any limitation.

Do not rely on a report whose underlying data appears incomplete or inconsistent.

Common issues #

An expected report is unavailable #

Your role, organization, subscription or configuration may not provide access.

The dashboard appears empty #

Check filters, date range, organization, business unit and permissions.

A metric differs from a list count #

The dashboard and list may use different statuses, date fields, filters or update times.

Recent activity is missing #

Refresh the dashboard and confirm that the underlying record was saved.

The report includes unexpected records #

Review default filters, status definitions and date basis.

A chart and table show different totals #

Check whether the chart groups or excludes records differently.

Exported data does not match the screen #

Confirm whether the export includes all rows, only visible rows or a different dataset.

Changes to an exported file do not appear in AssetIQ #

Exports are separate point-in-time files. Make authorized corrections in AssetIQ.

Recommended practices #

When using Reports and Analytics:

  • Understand the report’s purpose
  • Confirm the date basis
  • Review default filters
  • Check definitions
  • Drill into supporting records
  • Verify unexpected results
  • Distinguish counts, rates and values
  • Confirm data freshness
  • Correct source-data problems
  • Use AssetIQ as the current source
  • Export only required information
  • Store exports securely
  • Document reporting limitations
  • Use consistent filters for comparisons

Next steps #

Continue with:

  • Understand Dashboards and Key Metrics
  • Filter and Analyze Report Data
  • View Asset Management Reports
  • View Maintenance and Inspection Reports
  • View Rental and Utilization Reports
  • Export Report Data
  • Troubleshoot Report and Dashboard Data
Updated on September 3, 2026

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Table of Contents
  • Overview
  • Why use Reports and Analytics?
  • Dashboard, report and export
  • How reporting works
  • Open Reports and Analytics
  • Reports available to you
  • Common report areas
    • Asset Management
    • Maintenance
    • Inspections
    • Asset Audits
    • Rentals
    • Scheduling and Resources
  • Understand key metrics
  • Count versus value
  • Date ranges
  • Planned, revised and actual dates
  • Report filters
  • Default filters
  • Drill down into report data
  • Charts and tables
  • Status definitions
  • Overdue metrics
  • Asset utilization
  • Data freshness
  • Data quality
  • Current information versus historical reporting
  • Export report data
  • Protect report information
  • Verify important results
  • Common issues
    • An expected report is unavailable
    • The dashboard appears empty
    • A metric differs from a list count
    • Recent activity is missing
    • The report includes unexpected records
    • A chart and table show different totals
    • Exported data does not match the screen
    • Changes to an exported file do not appear in AssetIQ
  • Recommended practices
  • Next steps

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