Rental Management
Introduction to Rental Management
Last Updated: September 1, 2026Overview AssetIQ Rental Management helps organisations plan and control the temporary allocation of assets to customers, projects, sites or other authorised recipients. A rental job provides a structured record of: Rental records also provide operational history against each asset. What is a rental job? A rental job is a record that groups the information and...
Understand the Rental Job Lifecycle and Statuses
Last Updated: September 1, 2026Overview A rental job moves through a series of stages from initial planning to final return and closure. Its status tells users where the job is in that lifecycle and what action may be required next. Accurate statuses help AssetIQ users understand whether assets are planned, allocated, dispatched, active, overdue, returned or available for further...
Create a Rental Job
Last Updated: September 1, 2026Overview Create a rental job when one or more assets need to be temporarily supplied to a customer, project, site, business unit or another authorised recipient. The rental job brings together the recipient, rental period, destination, responsible users, instructions and allocated assets. In this guide, you will create the main rental-job record. Assets are added...
Add and Allocate Assets to a Rental Job
Last Updated: September 1, 2026Overview After creating a rental job, add the assets required for the rental and allocate suitable individual asset records. Asset allocation connects each selected asset to the rental job for its planned rental period. Before confirming an allocation, verify that the asset meets the job requirement and has no condition, availability or maintenance restriction preventing...
Check Asset Availability and Resolve Conflicts
Last Updated: September 1, 2026Overview Before confirming an asset allocation, check whether the asset is available and suitable for the entire rental period. Availability involves more than checking whether the asset is currently at your location. You must also consider future rentals, maintenance, inspections, transport, preparation time, operational condition and approved extensions. If AssetIQ identifies a conflict, investigate and...
Dispatch Assets and Start a Rental
Last Updated: September 1, 2026Overview After the rental job has been confirmed and its assets allocated, prepare and verify each asset before dispatch. The dispatch process records what was released, when it left, where it was sent, who received responsibility and what condition it was in. When the required assets have been dispatched, update the rental so that its...
Extend or Update an Active Rental
Last Updated: September 1, 2026Overview An active rental may need to be updated when dates, contacts, locations, equipment requirements or operating conditions change. Before extending or changing the rental, assess the effect on asset availability, maintenance, inspections, transport and other scheduled commitments. Record the reason and retain an accurate history of what was originally planned and what changed. Important:...
Return Assets and Record Their Condition
Last Updated: September 1, 2026Overview When a rented asset is received, record its actual return and assess its condition before making it available for another rental or operational use. The return process should confirm: Important: Physically receiving an asset does not automatically mean that it is ready or safe for reuse. Before you begin Before recording a return, confirm...
Close a Rental Job
Last Updated: September 1, 2026Overview Close a rental job after all expected assets and accessories have been returned or formally accounted for and the required rental close-out information has been completed. Before closure, review the rental dates, asset returns, condition records, missing items, damage, inspections, linked work and related documentation. Closing the rental preserves it as a completed historical...
View and Export Rental History
Last Updated: September 1, 2026Overview AssetIQ maintains rental history to help authorized users understand when, where and how assets were allocated and used. You can review rental information from the rental-job list, an individual rental record or the related asset record. Where export functionality is available, the information can also be downloaded for reporting, reconciliation and further analysis. Important:...
Manage Overdue Rentals and Outstanding Assets
Last Updated: September 1, 2026Overview A rental becomes overdue when its expected return date has passed and one or more dispatched assets remain outstanding. Overdue rentals should be reviewed promptly because delayed returns may affect: AssetIQ helps authorized users identify overdue rentals, confirm which assets remain outstanding and retain a record of the follow-up and resolution. Important: Do not...
Manage Rental Damage and Missing Items
Last Updated: September 1, 2026Overview Damage or missing items may be identified during an active rental, at return or during a post-return inspection. Record each issue accurately and retain evidence connecting: Important: Record observed facts rather than assigning blame. Responsibility and commercial recovery should be determined through your organisation’s authorised review process. Damage versus missing item Issue Meaning Example...